LiNC Local London

20 June 2017
Park Plaza Victoria London
239 Vauxhall Bridge Road
London SW1V 1EQ

In a more intimate setting with an agenda that was built with knowledge sharing and growth in mind, we bring to you a new format of Lithium Network Conference events: LiNC Local London.

With the speed Digital Customer Experience is evolving, LiNC Local London will be an opportunity for you to stop and pause. Learn from industry thought leaders about trends, shifts and best practices for your customer-centric strategies, and get inspired by real-life stories from peers on how they are delivering brilliant digital customer experiences at scale today.

This one-day event in Central London is open to all Lithium customers and partners, as well as industry practitioners in customer experience, social media and community management and social customer care, and it will include:

  • Keynotes from industry thought leaders such as Deanna Oppenheimer from CameoWorks around the shifts and trends in Digital CX
  • Case studies from local best-in-class brands like DNB Norway and F-Secure
  • Success stories in a panel format with ING, Parrot, Plusnet, Scottish Power, Post Office UK, HP and giffgaff, to name a few
  • Round table discussions with our industry experts: Chief Community Officer, Joe Cothrel, and Vice President of Social Media Management, Dave Evans
  • Hands-on breakout sessions with our leaders in Strategic Services
  • European Lithy Spotlight awards: an opportunity to showcase and award Europe’s best entries at Lithium’s Digital CX Excellence awards.


8:00 - Registration & Breakfast
9:00 - General Session Keynotes & Customer Panel
12:30 - Lunch
1:30 - Breakout Sessions
4:30 - Break
5:00 - Awards Recognition & Closing
6:00 - Drinks Reception

Download the Full Agenda (.PDF)

Online registration has now closed.

If you have any questions or would like to register for the conference, please contact the registration team onsite or email us at

Onsite registration will be open on 20 June from 8:00 AM – 10:00 AM BST. Please proceed to the registration desk which will be located on Conference Level 1 outside the Victoria suite.

Standard Registration

199 GBP

Conference Venue